Returns & Exchanges
We stand behind our craftsmanship and want to ensure you are fully satisfied with your Clocks and Colours pieces. If your order isn't the perfect fit, we offer a 30-day return and exchange window for all unworn jewelry.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Package Your Items
Place the items in their original packaging, ensuring all tags and protective pouches are included to prevent damage during transit.
Affix Shipping Label
Download and print your pre-paid shipping label, then securely attach it to the outside of your return package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing